Legal
Privacy Policy
How we collect, use, and protect your personal data.
Last updated: May 2026
1. Who We Are
ASAP HeatPumps operates on the Costa del Sol, Spain. We install and maintain pool heating systems, pool covers, and air conditioning units. When you contact us or use our website, you may provide personal information. This policy explains how we handle it.
2. What We Collect
We may collect the following information when you submit a quote request or contact us:
- Your name
- Phone number and/or WhatsApp number
- Email address (if provided)
- Property location and details relevant to your enquiry
- Any additional information you choose to share
3. How We Use Your Data
We use your data solely to:
- Respond to your enquiry or quote request
- Schedule visits and installations
- Manage your ASAP Care Plan membership if applicable
- Send service reminders relevant to your account
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Retention
We retain your data for as long as is necessary to provide our services or as required by Spanish law. If you would like your data deleted, contact us and we will action it within 30 days.
5. Your Rights
Under the GDPR and Spanish data protection law (LOPDGDD), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
To exercise any of these rights, contact us via WhatsApp or through the contact form on this website.
6. Security
We take reasonable technical and organisational measures to protect your data. Our systems are hosted on secure, encrypted platforms.
7. Contact
For any privacy-related questions, contact us at: +34 659 252 846
